Privacy Policy
Effective Date: June 28, 2026
At AP Hotelwares (“we,” “our,” “us”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us regarding our products and services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our website:
Personal Information
When you submit an enquiry or request a quotation, we may collect:
- Full Name
- Company or Business Name (if applicable)
- Mobile Number
- Email Address
- City/Location
- Product Requirements
- Project Details
- Any additional information you voluntarily provide
Automatically Collected Information
When you browse our website, certain technical information may be collected automatically, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Visit
- Referral Website
- Cookies and Analytics Data
2. How We Use Your Information
We use your information for purposes including:
- Responding to your enquiries
- Preparing quotations
- Providing product recommendations
- Understanding your commercial kitchen equipment requirements
- Offering technical consultation
- Processing customer requests
- Improving our website and services
- Sending important business communications
- Complying with applicable legal obligations
We do not sell, rent, or trade your personal information to third parties.
3. Quotation & Enquiry Forms
When you submit a quotation request through our website, the information provided is used only for:
- Understanding your project requirements
- Contacting you regarding your enquiry
- Preparing customized quotations
- Providing product specifications and recommendations
- Offering after-sales support where applicable
4. Cookies
Our website may use cookies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings. However, some features of the website may not function properly after doing so.
5. Third-Party Services
We may use trusted third-party service providers to help operate our website and business, such as:
- Website Hosting Services
- Google Analytics
- Contact Form Services
- Email Service Providers
- Telephone and WhatsApp Communication Services
These service providers are authorized to access your information only as necessary to perform services on our behalf.
6. Information Sharing
We may disclose your information only in the following circumstances:
- When required by law or legal authorities
- To protect our legal rights
- During legal proceedings
- To trusted vendors or service providers assisting in business operations
We never sell customer databases or personal information.
7. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against:
- Unauthorized access
- Alteration
- Disclosure
- Loss
- Misuse
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Respond to enquiries
- Complete business transactions
- Maintain customer records
- Comply with legal and regulatory obligations
When the information is no longer required, it is securely deleted or anonymized.
9. Your Rights
Depending on applicable laws, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your information
- Request deletion of your information
- Withdraw consent for promotional communications
To exercise these rights, please contact us using the information provided below.
10. Children’s Privacy
Our website and services are intended for business owners, restaurants, hotels, caterers, institutions, and commercial customers. We do not knowingly collect personal information from individuals under the age of 18.
11. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external websites they visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
The updated version will always be posted on this page with the revised Effective Date.
13. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
AP Hotelwares
Address:
G-36A, Gali No. 12, Near Radha Krishna Mandir, Shooting Range Road, Sangam Vihar, New Delhi – 110080, India.
Customer Care:
+91 96256 92458
Email:
info@aphotelwares.com
Consent
By using this website, submitting an enquiry, requesting a quotation, or contacting AP Hotelwares through any available communication channel, you acknowledge that you have read, understood, and agreed to this Privacy Policy.